Privacy Policy

1. Introduction

Welcome to MemeWala AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered caption generation service.

2. Information We Collect

2.1 Information You Provide

• Caption Inputs: Text descriptions you enter to generate captions
• Account Information: Email address if you create an account
• Preferences: Platform choices, brand voice selections, language preferences

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Session data, preferences (see Cookie Policy below)

3. How We Use Your Information

We use your information to:

• Generate AI captions based on your inputs
• Improve our AI models and service quality
• Analyze usage patterns to enhance user experience
• Communicate updates and new features
• Ensure service security and prevent abuse

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/SSL)
• Secure database storage
• Regular security audits
• Access controls and authentication
• Data backup and recovery procedures

5. Third-Party Services

We use the following third-party services:

• AI Providers: Google Gemini, Groq (for caption generation)
• Analytics: Usage tracking for service improvement
• Hosting: Secure server infrastructure

These services have their own privacy policies governing data use.

6. Data Retention

We retain your data as follows:

• Caption Inputs: 30 days (for caching and improvement)
• Generated Captions: Until you delete them or 90 days
• Account Data: Until account deletion
• Analytics Data: 12 months

7. Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Export: Receive your data in a portable format
• Opt-Out: Unsubscribe from communications

8. Cookies Policy

We use cookies for:

• Essential: Authentication, session management
• Functional: Remembering your preferences
• Analytics: Understanding usage patterns

You can control cookies through your browser settings.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

• Email: privacy@memewala.ai
• Website: Contact Form

13. GDPR Compliance

For users in the European Union, we comply with GDPR requirements including:

• Lawful basis for processing (consent, legitimate interest)
• Data minimization principles
• Right to be forgotten
• Data portability
• Privacy by design

14. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price